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authorLars Wirzenius <liw@liw.fi>2016-09-09 17:41:22 +0300
committerLars Wirzenius <liw@liw.fi>2016-09-09 17:41:22 +0300
commite5c1d2d291394303b5c4b4190db4bcaea8576e20 (patch)
treefdf0f48c9702e332b1398c4c7eeed93c2e22e1fa /manual/en
parent4d0b265fcb8e556cbf79634b7266ff1c1179555f (diff)
downloadobnam-e5c1d2d291394303b5c4b4190db4bcaea8576e20.tar.gz
Add a note to always cc -support in responses
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-rw-r--r--manual/en/140-troubleshooting.mdwn6
1 files changed, 6 insertions, 0 deletions
diff --git a/manual/en/140-troubleshooting.mdwn b/manual/en/140-troubleshooting.mdwn
index d3b4a5d5..08211eeb 100644
--- a/manual/en/140-troubleshooting.mdwn
+++ b/manual/en/140-troubleshooting.mdwn
@@ -40,6 +40,12 @@ easier to figure out what the problem is.
list. This is a publicly archived mailing list where various
people help others use Obnam.
+ If you respond to messages on `obnam-support`, **always** keep the
+ list in the cc list. This means others will see the response, and
+ there's a chance that they can help you better than the particular
+ person you're responding to. Also, the archived discussion may be
+ helpful to later readers, perhaps years afterwards.
+
* What is the problem? What did you try to achieve? What actually
happened?