From e5c1d2d291394303b5c4b4190db4bcaea8576e20 Mon Sep 17 00:00:00 2001 From: Lars Wirzenius Date: Fri, 9 Sep 2016 17:41:22 +0300 Subject: Add a note to always cc -support in responses --- manual/en/140-troubleshooting.mdwn | 6 ++++++ 1 file changed, 6 insertions(+) (limited to 'manual/en') diff --git a/manual/en/140-troubleshooting.mdwn b/manual/en/140-troubleshooting.mdwn index d3b4a5d5..08211eeb 100644 --- a/manual/en/140-troubleshooting.mdwn +++ b/manual/en/140-troubleshooting.mdwn @@ -40,6 +40,12 @@ easier to figure out what the problem is. list. This is a publicly archived mailing list where various people help others use Obnam. + If you respond to messages on `obnam-support`, **always** keep the + list in the cc list. This means others will see the response, and + there's a chance that they can help you better than the particular + person you're responding to. Also, the archived discussion may be + helpful to later readers, perhaps years afterwards. + * What is the problem? What did you try to achieve? What actually happened? -- cgit v1.2.1